Privacy Policy

Effective date : 18/12/2025

At Next Gen Pharma, we are committed to shielding your privacy and handling your data with transparency and integrity. This policy explains how we accumulate, use, stock, and shield your personal information and your rights regarding that data in accordance with valid privacy laws.

1. Information We Collect

We may collect and process the following types of information:

  • Personal identification details (name, email, address, phone, country)
  • Order and transaction data (ordered medicine, shipping data, payment details, shipping address)
  • Communications (correspondence via chat, email, forms)
  • Technical information (IP address, device data, access times, referring website, browser type)
  • Cookies and tracking technologies to help us improve handler experience and site security

2. How We Use Your Information

We process your information strictly for business and customer support purposes, including:

  • Fulfilling and managing your medicinal orders
  • Verifying your identity and contact details
  • Responding to your inquiries or support requirements
  • Alerting you of order updates, changes to services, or important information
  • Conducting compliance checks required under law and export regulations
  • Analysing website performance and optimizing user experience
  • Marketing our products or services, only when you have complied as required by law

3. Data Sharing and Disclosure

Your data may be shared only as necessary and with trusted parties, including:

  • Logistics, shipping, and payment service providers
  • Regulatory or customs authorities to ensure compliance with legal requirements
  • IT, marketing, or administrative service providers under confidentiality agreements
  • As required in response to lawful requests by public authorities, including meeting national security or law enforcement requirements

We do not sell your data to third parties for their independent marketing purposes.

4. Data Security

We implement technical, organizational, and physical safeguards to:

  • Prevent unauthorized access, use, disclosure, loss, or alteration of your data
  • Use encrypted transmission (SSL), secure servers, and access controls for sensitive information
  • Restrict internal access on a “need-to-know” basis
  • Regularly monitor and enhance our cyber-security and compliance measures1235

5. Data Retention

We retain your personal information only as long as necessary for the legitimate business or legal purposes explained above, or as required by law.

6. Your Rights

Depending on your local laws, you may have rights to:

  • Access, update, or correct your personal information
  • Request deletion, restriction, or object to the processing of your data
  • Withdraw consent for data processing (where consent is the legal basis)
  • Request a copy or portability of your information

You can exercise any of these rights by contacting us at 

7. International Transfers

As a global pharmaceutical exporter, your data may be processed in or transferred to countries outside your home jurisdiction for order fulfillment, compliance, or support. We ensure compliance with all applicable data protection laws during such transfers67.

8. Cookies

Our website uses cookies to improve user experience and analyze site usage. You may disable cookies in your browser, but some features may not function optimally.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

For questions, data access requests, or concerns about privacy, please contact:

Next Gen Pharma
Email: 
Phone:
By using this website and our services, you agree to this Privacy Policy and the processing of your data as described above.

Medical & Legal Disclaimer

All content provided on the Next Gen Pharma website — including but not limited to text, audio,images, videos, & downloadable materials — is intended for informational purposes only. It is not intended as a substitute for qualified medical instruction, diagnosis, or treatment.

Always seek the advice of your physician or other qualified healthcare worker with any questions you may have regarding a medical condition or before starting, discontinuing, or altering any course of treatment. Never disregard or delay expert medical advice because of data you have read on this website.

If you believe you may be experiencing a medical emergency, contact your doctor or your local emergency services immediately.

Next Gen Pharma does not recommend or endorse any specific physicians, products, procedures, tests, or treatment methods mentioned on this site. Any reliance on information provided by Next Gen Pharma, its employees, contractors, or content contributors is solely at your own risk.

This site may contain medical or health-related discussions, including those involving sensitive or sexually transmitted conditions. If you find such content offensive, you should refrain from using the site.

International Sales & Compliance

Next Gen Pharma exports medicines strictly in accordance with applicable laws and regulations. Products protected by valid patents are not offered for sale in countries where doing so would constitute patent infringement. Any liability for patent infringement lies solely with the buyer. All buyers are responsible for ensuring that importation and use of products in their country is legal.

Trademark Notice

All trademarks, brands, and service marks that appear on this website are the property of their respective owners.

General Advisory

We advise all patients to follow the medication regimen prescribed by their qualified healthcare provider — the correct dosage, timing, and method of administration. Failure to follow medical instructions may result in worsening health conditions, hospitalization, or death.

This website and all its content are provided on an “as is” basis without any warranties, either express or implied. Links to third-party content are provided for educational purposes only, and Next Gen Pharma assumes no responsibility for the accuracy or claims of external websites.